Refund Policy

Last updated: May 2026

CBYD Protect is operated by AI Copytrade. We want you to be satisfied with your purchase. This policy explains when and how you can request a refund for credits purchased through the platform.

30-day money-back guarantee

If you are not satisfied with your purchase, you can request a full refund within 30 days of the order date. Credits that have already been spent on notifications may be deducted from the refundable amount, but unused credits within the 30-day window are fully refundable.

How to request a refund

Our payments and refunds are processed by Paddle, our Merchant of Record. To request a refund:

1. Visit paddle.net and enter the email address used at checkout to locate your order.
2. Follow the on-screen instructions to submit a refund request, or contact Paddle support directly.
3. Alternatively, email us at support@cbyd.lovable.app with your order ID and we will assist in routing the request to Paddle.

Processing time

Approved refunds are issued to the original payment method. Once Paddle processes the refund, it typically appears within 5–10 business days, depending on your bank or card issuer.

Exceptions

We may decline refund requests that are made after the 30-day window, that relate to credits already fully consumed, or that we reasonably believe are fraudulent or abusive. Statutory rights under applicable consumer law are not affected.

Contact

Questions about this policy? Email support@cbyd.lovable.app.